June 24, 2021

Why KYC Is Essential and Why We Might Ask You to Pass It

7 min read

Anti-money laundering procedures are ending up being essential in the world of crypto. Even when the neighborhood opinions on KYC confirmation are extremely varied, utilizing it continues to make the market more transparent and safe every day.

Sometimes, we may likewise ask you to pass KYC. However, it’s not a requirement for every single user. You can go through this treatment beforehand: compose a letter to [email protected], and we will send you a link to pass KYC.


Suspicious activity indicators are determined in accordance with our risk-scoring algorithm. Our system flags these transactions when:

1. Users create numerous accounts using disposable e-mails

2. Users try to cheat us during the KYC procedure

3. We detect mixers and/or black market wallet addresses, and more


It’s crucial to comprehend that KYC serves an important function for defense, even if some consider it a pain in the neck. In this piece, we want to get our point throughout utilizing real-life situations.

KYC/AML in traditional banking

KYC, or Know Your Customer/Client, is a process of client recognition. To utilize bank services, consumers need to supply their qualifications (ID – – Identification Documents).

AML practices are wider than KYC and consist of a range of measures to prevent such criminal offenses as cash laundering, fraud danger, tax evasion, and financing of terrorism.

They include:

  • Risk-based AML policies
  • AML compliance training programs for personnel
  • KYC procedures: Customer Due Diligence (CDD) or Enhanced Due Diligence (EDD), and more.

Banks, or any financial institutions, need to produce anti-money laundering policies according to the guidelines and policies of the country (or state) they run in. If a bank or a fintech business overlooks such treatments, it can be fined or get other charges.

KYC/AML in crypto

Every year more and more people become involved in cryptocurrencies. The requirements of regulators to crypto-associated platforms are steadily growing, turning the adoption of KYC practices into a powerful industry response.

That is why we use the KYC treatment as a method to comply with anti-money laundering guidelines. There is a variety of issues that KYC resolves in the crypto sphere:

  • makes the marketplace transparent for both users and business
  • assists to avoid any illegal activities
  • promotes mass adoption within the framework of the existing laws
  • assists to get refund to the rightful owners

In 2020 crypto crime was down 57%, dropping from $4.5 billion in 2019 to $1.9 billion in 2020.– Cryptocurrency Crime and Anti-Money Laundering Report, February 2021 by CipherTrace.

crypto crime info

There have been numerous cases when the KYC check helped to discover bad guys and get money back.

Among them is a scandal related to the Bithumb hack. At that time, our AML determines helped to return cash

to its owners. Case: Changelly helps to recuperate stolen funds from Bithumb In March 2019, a South Korean crypto exchange Bithumb was hacked for the second time that year. Several journalists reported that $13 Million in EOS and 20 Million XRP were stolen. Some vigilant crypto enthusiasts have actually traced the funds and discovered that a part of thе cash had been moved towards Changelly.

While being in touch with Bithumb and other biggest crypto exchanges, Changelly traced a part of the jeopardized funds back to 8 deals amounting to 210,000 XRP (~$69,300) and 50 other deals totaling 114,000 EOS (~$479,000 ). We have actually put the suspicious transactions on hold and blacklisted wallet addresses that were associated with those operations.

changelly helps bithumb

According to the Changelly security department report, on April 2, the overall number of intercepted funds amounted to 121,000 EOS(~ $ 555,390)and 210,000 XRP(~ $ 69,300). The total number of blacklisted addresses was 134. The rightful owners had their funds recovered.

To make healings like that possible, we work together with private examination agencies. One of them is CipherBlade, a company that keeps track of cryptocurrencies and blockchain in case of criminal activity. The company traces crooks’ digital footsteps and helps to get stolen funds back to their owners.

Why is it crucial to pass KYC?

Changelly is not the only platform that may ask users to pass KYC. All companies associated with cryptocurrency trade and exchange follow the exact same rules.

According to FATF recommendations and AMLD, we are obliged to execute anti-money laundering steps, among which is the KYC treatment.

It is no secret that in the past many people have seen crypto as something made solely for criminals. Guideline helps to attract established institutions, big companies, and your average Joe to the crypto world.

How to pass KYC?

Did you know that passing a KYC is as easy as ABC? The process is slightly different depending upon where you initiated the transaction, but the essence of it is the exact same. So let’s go through it step by action!

Exchange/purchase was started on our website/Changelly app (signed up user)

  • We will send you an e-mail with all the info you need to understand to pass the check.

Log into your Changelly account to submit your KYC application through the Sumsub widget right on our website.

Exchange/purchase was started through our API partners/Changelly app (unregistered user)

  • Your transaction will be postponed, and you will need to get in touch with [email protected] We will then send you a link that you can use to pass KYC.

The Documents You Need to Pass KYC:


  1. Your ID

Send us a high-quality picture of your personal identity file. It has to stand in your country.

  1. A picture of you holding your ID

To ensure that you’re the rightful owner of your ID, we need you to take a picture (or a video) of your face beside the ID you are sending out to us.

  1. Evidence of source of funds

You may be requested to show the origin of your funds. In this case, you will have to discuss how you got them and attach corresponding documents or screenshots.

It can be one of the following:

  • Receipts from cryptocurrency sellers
  • Bank declarations
  • Screenshot from an exchange/trading platform, and so on.

When your KYC is rejected

There are some cases where your KYC can be declined:

  • You’re a citizen of a nation we do not operate in
  • There have actually been discrepancies (mismatch) in between your face and the face on the ID you provided
  • We have actually found your files to be fake and/or edited
  • The pictures are blurry
  • And more

If your KYC gets rejected, our security team will call you to fix the problem and help you to pass the procedure again when possible.

We wish to ensure that all of our users pass KYC successfully, so we do our finest to call every person who has revealed frustration with our service and help them resolve their problems. However, there are cases where applications are rejected not since of a user’s honest mistake however since the person who submitted it purposefully tried to trick us.

While criminals get looked after by the authorities, the kind of scammers who either do not comprehend the role of AML compliance in mass adoption or do not care about the future success of crypto can roam free. Sometimes, they begin spreading out unfavorable feedback on the Internet in hopes that we will make an exception for them in exchange for positive publicity.

However, since we take AML extremely seriously, we will not compromise our commitment to the security of our clients and services.

The length of time can your deal be on hold?

In some cases, it can take us several weeks or perhaps months to check your transactions. This is due to the fact that a bunch of various stakeholders can be associated with the evaluation process. In most cases, such a prolonged investigation will not be needed.

We are actively working with agencies and regulators to make the crypto sphere more transparent for all market individuals. Given that we are not the only ones associated with the examinations, we can not estimate the precise time needed to clarify all the scenarios.

What about my personal information?

Given that we appreciate the security of your information, we save all your individual information in accordance with appropriate laws and guidelines, e.g., GDPR.

The data is processed legally, relatively, and in a transparent manner. We have implemented suitable technical and organizational measures that are required according to information privacy laws and policies. Discover more about how we keep your information safe in our Privacy Policy.

We comprehend that the entire process may be annoying, but the more crooks are caught, the more secure and more protected the crypto area will be for all of us.

KYC on Changelly PRO

PRO customers can utilize the exchange services without providing personal data, but some limits will be troubled the account. To increase the quantity you can trade and withdraw, you will require to go through the KYC.

The KYC process on Changelly PRO differs from the one on Changelly:

  1. You can start the check in your profile settings
  2. Throughout the treatment, we will ask you to take a selfie with your ID and a piece of paper including the date, your email address, and the platform’s name
  3. On PRO, you can also be asked to send us an evidence of address. It can be a bank/credit card declaration, utility expense, council tax bill or tax return, internet/landline phone/cable TV bill

Read more on how to get confirmed on PRO in our blog site.

The post Why KYC Is Essential and Why We Might Ask You to Pass It appeared first on Cryptocurrency News & & Trading Tips– Crypto Blog by Changelly.