June 25, 2021

Why KYC Is Essential and Why We Might Ask You to Pass It

7 min read

Anti-money laundering procedures are ending up being essential in the world of crypto. Even when the community viewpoints on KYC confirmation are very diverse, utilizing it continues to make the industry more transparent and safe every day.

Sometimes, we may likewise ask you to pass KYC. However, it’s not a requirement for every single user. You can go through this procedure ahead of time: compose a letter to [email protected], and we will send you a link to pass KYC.


Suspicious activity indicators are determined in accordance with our risk-scoring algorithm. Our system flags these transactions when:

1. Users create multiple accounts utilizing non reusable emails

2. Users try to cheat us during the KYC procedure

3. We identify mixers and/or black market wallet addresses, and more


It’s important to understand that KYC serves a vital function for protection, even if some consider it a pain in the neck. In this piece, we want to get our point across utilizing real-life circumstances.

KYC/AML in traditional banking

KYC, or Know Your Customer/Client, is a process of client recognition. To use bank services, customers require to provide their qualifications (ID – – Identification Documents).

AML practices are wider than KYC and include a variety of steps to avoid such criminal offenses as money laundering, fraud threat, tax evasion, and financing of terrorism.

They include:

  • Risk-based AML policies
  • AML compliance training programs for personnel
  • KYC procedures: Customer Due Diligence (CDD) or Enhanced Due Diligence (EDD), and more.

Banks, or any financial institutions, need to produce anti-money laundering policies according to the guidelines and guidelines of the country (or state) they run in. If a bank or a fintech business neglects such treatments, it can be fined or get other penalties.

KYC/AML in crypto

Every year a growing number of individuals become involved in cryptocurrencies. The requirements of regulators to crypto-associated platforms are steadily growing, turning the adoption of KYC practices into a powerful industry response.

That is why we use the KYC treatment as an approach to abide by anti-money laundering policies. There is a variety of problems that KYC solves in the crypto sphere:

  • makes the marketplace transparent for both users and companies
  • helps to avoid any illegal activities
  • promotes mass adoption within the framework of the existing laws
  • assists to get money back to the rightful owners

In 2020 crypto crime was down 57%, dropping from $4.5 billion in 2019 to $1.9 billion in 2020.– Cryptocurrency Crime and Anti-Money Laundering Report, February 2021 by CipherTrace.

crypto crime info

There have been numerous cases when the KYC check helped to discover criminals and get money back.

One of them is a scandal associated with the Bithumb hack. At that time, our AML measures assisted to return cash

to its owners. Case: Changelly assists to recover taken funds from Bithumb In March 2019, a South Korean crypto exchange Bithumb was hacked for the 2nd time that year. Several reporters reported that $13 Million in EOS and 20 Million XRP were stolen. Some watchful crypto enthusiasts have actually traced the funds and noticed that a part of thе money had been moved towards Changelly.

While being in touch with Bithumb and other biggest crypto exchanges, Changelly traced a part of the jeopardized funds back to 8 transactions amounting to 210,000 XRP (~$69,300) and 50 other transactions amounting to 114,000 EOS (~$479,000 ). We have actually put the suspicious transactions on hold and blacklisted wallet addresses that were associated with those operations.

changelly helps bithumb

According to the Changelly security department report, on April 2, the total variety of obstructed funds was equal to 121,000 EOS(~ $ 555,390)and 210,000 XRP(~ $ 69,300). The total variety of blacklisted addresses was 134. The rightful owners had their funds recuperated.

To make healings like that possible, we comply with personal investigation agencies. Among them is CipherBlade, a business that monitors cryptocurrencies and blockchain in case of criminal activity. The company traces wrongdoers’ digital steps and assists to get taken funds back to their owners.

Why is it essential to pass KYC?

Changelly is not the only platform that may ask users to pass KYC. All companies connected to cryptocurrency trade and exchange follow the exact same guidelines.

According to FATF recommendations and AMLD, we are obliged to implement anti-money laundering procedures, among which is the KYC treatment.

It is obvious that in the previous lots of people have actually viewed crypto as something made exclusively for crooks. Guideline assists to draw in established institutions, big business, and your average Joe to the crypto world.

How to pass KYC?

Did you understand that passing a KYC is as easy as ABC? The process is slightly various depending upon where you started the transaction, however the gist of it is the very same. So let’s go through it step by step!

Exchange/purchase was initiated on our website/Changelly app (registered user)

  • We will send you an email with all the info you need to understand to pass the check.

Log into your Changelly account to send your KYC application by means of the Sumsub widget right on our site.

Exchange/purchase was initiated through our API partners/Changelly app (unregistered user)

  • Your transaction will be put on hold, and you will need to get in touch with [email protected] We will then send you a link that you can utilize to pass KYC.

The Documents You Need to Pass KYC:


  1. Your ID

Send us a premium image of your individuality document. It has to stand in your nation.

  1. A picture of you holding your ID

To ensure that you’re the rightful owner of your ID, we require you to take a picture (or a video) of your face beside the ID you are sending to us.

  1. Proof of source of funds

You may be requested to show the origin of your funds. In this case, you will have to discuss how you obtained them and connect matching documents or screenshots.

It can be one of the following:

  • Receipts from cryptocurrency sellers
  • Bank declarations
  • Screenshot from an exchange/trading platform, and so on.

When your KYC is declined

There are some cases where your KYC can be turned down:

  • You’re a citizen of a country we do not run in
  • There have actually been disparities (inequality) in between your face and the face on the ID you supplied
  • We have found your files to be phony and/or edited
  • The photos are blurry
  • And more

If your KYC gets turned down, our security team will contact you to fix the problem and assist you to pass the procedure once again when possible.

We wish to ensure that all of our users pass KYC effectively, so we do our finest to call every person who has actually expressed frustration with our service and help them solve their issues. However, there are cases where applications are turned down not because of a user’s truthful mistake but since the individual who submitted it actively attempted to trick us.

While bad guys get looked after by the authorities, the type of fraudsters who either do not understand the role of AML compliance in mass adoption or do not care about the future success of crypto can wander totally free. Sometimes, they start spreading out negative feedback on the Internet in hopes that we will make an exception for them in exchange for favorable publicity.

However, due to the fact that we take AML extremely seriously, we will not jeopardize our dedication to the security of our customers and services.

How long can your deal be on hold?

Sometimes, it can take us a number of weeks or perhaps months to check your deals. This is since a bunch of different stakeholders can be associated with the review process. In many cases, such a lengthy examination will not be required.

We are actively dealing with agencies and regulators to make the crypto sphere more transparent for all market individuals. Given that we are not the only ones involved in the examinations, we can not estimate the exact time needed to clarify all the scenarios.

What about my personal information?

Since we appreciate the security of your information, we keep all your personal details in accordance with suitable laws and regulations, e.g., GDPR.

The information is processed legally, fairly, and in a transparent manner. We have actually carried out appropriate technical and organizational measures that are required according to information personal privacy laws and guidelines. Learn more about how we keep your data safe in our Privacy Policy.

We understand that the entire procedure might be irritating, but the more wrongdoers are captured, the much safer and more safe the crypto area will be for everyone.

KYC on Changelly PRO

PRO clients can utilize the exchange services without offering individual data, but some limits will be troubled the account. To increase the amount you can trade and withdraw, you will require to go through the KYC.

The KYC procedure on Changelly PRO varies from the one on Changelly:

  1. You can initiate the check in your profile settings
  2. During the treatment, we will ask you to take a selfie with your ID and a notepad consisting of the date, your email address, and the platform’s name
  3. On PRO, you can likewise be asked to send us an evidence of address. It can be a bank/credit card declaration, utility expense, council tax costs or income tax return, internet/landline phone/cable TELEVISION costs

Read more on how to get verified on PRO in our blog.

The post Why KYC Is Essential and Why We Might Ask You to Pass It appeared first on Cryptocurrency News & & Trading Tips– Crypto Blog by Changelly.